| |
"More
than 30 percent of companies reducing unsaleables are doing so by policy
changes, focusing on policy compliance, and increasing use of third parties..."
Joint Industry Unsaleables Benchmark Report
Sponsored by the Food Marketing Institute and Grocery Manufacturers of
America
|
Claims
Processing System
Carolina Supply Chain Services’ Claims Processing System is a returns database management
program customized specifically for handling returns claims. In addition
to numerous controls, the
system allows capture of UPC detail and the
various handling fees charged by a returns center, retailer, or warehouse.
This control allows you to identify discrepancies and make adjustments
based on both price and handling. With item-level detail, you gain information
for source reduction and cost-saving opportunities.
Field
Audits
Carolina Supply Chain Services pioneered the practice of performing
on-site Field Audits of returned and unsaleable goods to ensure adherence
to manufacturer-stated reimbursement policies. With an international team
of trained professionals using Notebook computers, CSCS is capable of performing
physical reviews of returned and unsaleables products at virtually any
location.
RETRIEVE®
The return of product goes against the very nature
of the finished goods supply chain. For this reason, few companies have
the internal resources, time, or space necessary to handle “reverse logistics”
efficiently. RETRIEVE provides a means for processing returned goods from
any origination including returns centers, warehouses, distribution centers,
manufacturing plants, retail stores, and consumers. Processing of individual
items, cases, or unit loads may take place at specified locations or at
Carolina Supply Chain Services' CHOICE®
facilities.
FAIR®
FAIR is a comprehensive solution to reverse logistics
issues faced by distributors and their trading partners. It is designed
to reduce costs and eliminate the controversial aspects of the entire
reverse logistics process. Employing a single-scan, paperless invoice
technique, FAIR provides enhanced control of returns and unsaleables validation,
reimbursement, and disposition for both distributors and manufacturers.
B2Bid Asset
Recovery Disposition
Carolina Supply Chain Services offers Asset Recovery services through our CHOICE®
centralized return centers to offset the financial impact of returned
goods and to ensure that “good” product is not simply destroyed. Our ability
to liquidate returned goods as well as provide depacking/repacking and
refurbishing services allows you to place good product back into inventory.
These alternatives provide an opportunity to recoup costs often associated
with customer discontinuations, overstocks, promotional sales, and seasonal
items.
Consulting
Successful returns management programs include an array of components
that ensure the appropriate allocation of the resources necessary to effectively
address issues that drive returns and unsaleables. Carolina Supply Chain Services
offers consulting services to design and implement a comprehensive returns
management program—one that will effectively cover the following areas:
- Policy Review and
Development
- Peer Policy Comparative
Analysis
- Returns Management
Program Development
- Staffing Needs
Assessment
- Returns Measurement
System
- Database Development
and Analysis
- Trend Monitoring
- Cross-functional
Team Formation
|
